Reference

How porx11 Handles Your Personal Data

When you open an account with us, you share certain personal details — your name, contact information, and payment methods like bKash, Nagad, or Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteCookie and session controlsContact us any time
porx11 How porx11 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Our approach to data security is built around a few concrete practices rather than vague promises. SSL encryption runs across every account page, deposit screen, and withdrawal form. Session cookies are used to keep you logged in and to detect if a different device attempts to access your account mid-session — you can clear these from your browser settings at any time. Retention periods for payment data linked to bKash, Nagad, and Rocket transactions are set to match what is necessary for account verification and dispute resolution, not longer.

SSL Encryption

Every page where you enter account details or initiate a bKash, Nagad, or Rocket payment runs over SSL. Your data moves encrypted end-to-end.

Cookie Controls

Session and analytics cookies are active on our platform. You can adjust or clear cookie preferences through your browser settings without losing your account access.

Data Retention Policy

We keep your account and payment records only as long as necessary. Once you close your account, you can request deletion of stored personal data through our support team.

Access and Correction Rights

You have the right to request a copy of the personal data we hold, correct inaccurate details, or ask us to remove information that is no longer needed.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a copy of what we hold, or need to update personal details tied to your bKash or Nagad wallet, our support team is the direct route. You can reach us through live chat on the site, by email, or through the in-account help centre. We aim to respond to all data-related requests within a reasonable period and will confirm receipt as soon as your message arrives.

Live Chat Open the chat widget from any page in your account to speak directly with our support team about a data request or privacy concern.
Email Support Send your data access or deletion request by email. Include your registered phone number or bKash wallet reference so we can locate your account quickly.
In-Account Help Centre Log in and visit the Help section to submit a formal privacy request. All submissions are tracked and you will receive a confirmation reference number.

Common Questions About Your Data at porx11

These are the questions we hear most often from people who want to understand how their account information is handled. If your question is not covered here, our live chat and email support channels are open for privacy-specific queries.

We collect your name, phone number, email address, and the payment method you register — such as your bKash or Nagad number. Device and session data are also logged for security purposes.

Your wallet number is shared only with the relevant payment processor to complete your transaction. It is never passed to third-party marketers or stored beyond what is needed for account verification.

Submit a data access request through live chat, email, or the in-account Help section. Include your registered phone number so we can locate your account record and respond promptly.

Yes. Once your account is closed, contact our support team to request deletion. We will remove your stored personal information in line with applicable data retention requirements.

We use session cookies for login security and analytics cookies to understand site usage. You can clear or block cookies through your browser settings without affecting your ability to log in.

Records tied to bKash, Nagad, and Rocket transactions are retained for account verification and dispute resolution purposes. We do not keep data longer than necessary or required under applicable rules.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.